The way to create something great is to create something simple. A law firm that is serious about delivering better value to customers can easily do so, by reducing complexity. Yet, most law firms refuse to do so for one very simple reason: lawyers love complexity because it drives up their costs, which allows them to justify a high bill. Mr. Wise does do not put a high mark on how many hours are billed, but on the quality of service he delivers to his clients.
Mr. Wise and his support staff take particular pride in their attention to detail and client service. More specifically, he has have found that a team-oriented approach always works. He and his staff strive to know every detail and nuance of a particular transaction, and have trained diligently to uncover any potential headaches before they arise and before simple issues become critical.
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